Unparalleled Service

City Parking understands our employees are the face of our company and your parking facility. To maintain a high level of customer service we have developed a meticulous recruitment and training process to attain a unified staff of competent professionals. All candidates are filtered through extensive interviews, background checks and reference checks. Once hired, each employee is carefully trained and provided with a detailed ‘Team Member’ handbook that clearly delineates their job duties and responsibilities. Thereafter, they are subject to periodic evaluations and ongoing training to ensure they are up to date with current practices.

Impeccable Interiors

City Parking recognizes that a parking garage is in many cases, the “front door” of the facility it serves: Thus, this “first impression” must be a positive experience for patrons. City Parking has a reputation for quickly turning around under-performing garage assets not only through better management but also with physical improvements to make the facility more user friendly for patrons. As part of our services we can assist our clients to evaluate the existing facility and make recommendations consistent with the state-of-the-art Best Practices in the parking industry. We also adhere to a strict schedule of daily, weekly, monthly, quarterly and annual cleaning and inspections to maintain a fresh appearance.

Sophisticated Revenue Control Systems

Parking Access and Revenue Control Systems (PARCS) are a critical component in the management of a parking facility. City Parking is knowledgeable with the variety of state-of-the-art PARCS which are available today. We know how to best utilize the reporting capabilities of the system to not only control and track revenues, but to also develop a historical database that can aid in determining how best to staff and operate the facility. We are a “hands on” participant for our clients when it comes to selecting, installing and managing PARCS equipment.